Frequently Asked Questions

Find answers to common questions about our gourmet chocolates and confections

How should I store my MarieBelle chocolates?

To maintain freshness, store your chocolates in a cool, dry place between 65-68°F (18-20°C). Avoid refrigeration as it may cause blooming or affect the texture.

Do you offer nut-free or allergen-friendly options?

While we offer products without nut ingredients, all our chocolates are prepared in a facility that handles nuts, dairy, and gluten. Please check individual product labels for specific allergen information.

What is the shelf life of your ganache collections?

Our signature ganaches are best enjoyed within 2-3 weeks of delivery to ensure the highest quality and flavor profile.

Can I include a personalized gift message?

Yes, you can add a complimentary personalized message during the checkout process, which will be printed on an elegant MarieBelle gift card.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our delivery zones to reach chocolate lovers worldwide soon.

Are your chocolates handmade?

Yes, every piece of MarieBelle chocolate is meticulously handcrafted using artisanal techniques and the finest quality Cacao Etico.